Until recently I was able to integrate my school email into the native mail client. This meant I was able to respond to mail no matter where I was. In my role with responsibility for ICT across the school this was very helpful because I could assist colleagues as quickly as my schedule would allow. It also meant that, from my mobile, I could send colleagues articles and websites (found via twitter and my RSS reader) pertaining to their subject.
Last Friday, my mailbox was migrated to Microsfot Exchange 2010 from 2003. The increased security controls of the Outlook Web Access client meant that policy could enforce greater security onto my handset. Before it had remote wipe and an agreed policy to have a four-digit passcode to unlock the device. After the email client upgrade I was only able to open my device with a four digit passcode that included three complex characters (capital letter, symbol, number and one other).
This meant I had to enter the complex passcode every time I wanted to check anything on my mobile. I lasted less than 24 hours before removing my school email from my mobile. This is a blow for my productivity.
Solution: access the webmail via safari on a home screen bookmark. Harder to read and will not replace the native method of distributing items of interest to my colleagues. Great shame. Too much security without any consideration of the user and how such services are used.
What security do you have for your mobile device (not work issued)?
Image: CC by TruthOut